Quick Answer: How to Report Casino Scams in the Philippines
1. Call the CICC Scam Hotline at **1326** immediately. 2. File a formal report with the PNP Anti-Cybercrime Group (ACG) via their official website. 3. Contact GCash or Maya support to freeze the recipient’s wallet. 4. Forward the scam site URL to PAGCOR ([email protected]). Never pay extra fees to “unfreeze” your account.
1. Immediate Step: Securing Evidence
Before the scammer deletes the website or blocks your IP, you must act. When learning **how to report casino scams in the Philippines**, evidence is the only way authorities can track the perpetrators.
- Screenshots: Capture your current balance, deposit history, and the full URL of the site.
- Chat Logs: Record every conversation with the “customer support” agent.
- Transaction IDs: Save the Reference Numbers (Ref No.) from your GCash, Maya, or Bank Transfer.
2. 2026 Directory: Official Reporting Channels
If you need to know **how to report casino scams in the Philippines** officially, these are the three primary agencies responsible for enforcement in 2026:
| Agency | Specialization | Contact Info |
|---|---|---|
| CICC | Inter-agency scam response | Dial 1326 |
| PNP-ACG | Criminal investigation & arrests | +63 (02) 8723 0401 |
| PAGCOR | Illegal gambling monitoring | [email protected] |
3. Fund Recovery via GCash and Maya
Open a Support Ticket
Go to the Help Center in your e-wallet app. Select “Report a Scam” and provide the Transaction ID. Time is critical; if the scammer hasn’t cashed out, your funds may be frozen.
Request Account Blocking
Provide the scammer’s mobile number or account name. E-wallets can now coordinate with the CICC to blacklist these numbers across all platforms.
4. Reporting to PAGCOR for Site Takedown
Part of **how to report casino scams in the Philippines** involves ensuring the domain is blocked by local ISPs. Send an email to PAGCOR with the subject “Illegal Gambling Site Report.” This helps update our 2026 Scam Blacklist and protects the broader community.
Verify the status of any operator via the PAGCOR Official Portal before you play.
5. FAQ: Reporting Casino Scams in the PH
Q: Can I report anonymously?
A: Yes, the CICC 1326 hotline allows for anonymous tips. However, providing your contact info is necessary if you wish to pursue a criminal case.
Q: How long does the investigation take?
A: Initial account freezing can happen within 24 hours. Full criminal investigations typically take 3-6 months depending on the complexity of the domain hosting.
